General Virus Removal Instruction II

Author: Ben  |  Category: Tech Support

Tools: CCleaner, Explorer

Record from the last Instruction (http://www.simpleclix.net/2008/08/general-virus-removal-instruction-i/).

I assume that you had finished running your virus scan in the normal mode. ?If the scanning result is clear, you are done. ?However, if the virus showing up on your scan report again, you will properly need to follow the following instructions to manually remove the virus since the virus came back again.

Generally, there must be some helper programs (which are not detected by the scanner) inside your system to download and reinstall the virus again after your system restart. ?Therefore, we will have to kill all those helpers. ?The first step is to download and install CCleaner to clean up your system garbages because some of the virus may be still inside your system as temporary files. ?After running the CCleaner, now you will have to clean the files inside the prefetch folder (c:/windows/prefetch). ATTENTION, DELETE ALL THE FILES INSIDE THE prefetch FOLDER EXCEPT THE FILE CALLED “layout.ini”. If you delete “layout.ini”, your system maybe crashes or runs very slow. ?

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After you clean up all the junk files from your computer, I highly recommend you to flush the DNS cache by using the command “ipconfig /flushdns” in the console because the virus may tweak the DNS record to redirect your system to download virus from the internet. ?After all, you will have to restart your computer back to the safe mode, and run your virus scanner again. ?Hopefully, you will get a clear report after the scan and removal. ?Again, after you scan your system under the safe mode, it is important to run the scanner again under the normal mode.

If your scanner reports clear, then you are done. ?However, if the report still shows up the virus, you will have to manually locate the location of the virus files, which will take a lot of time. ?I will further discuss the instruction on my next tutorial.

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Hope you will have a healthy system.

General Virus Removal Instruction I

Author: Ben  |  Category: Tech Support

Tools: MSConfig, Google

Nowadays, spywares and viruses are getting Naughty. No one Anti-virus can pick up all the malwares. Today I am going to write a brief tutorial to help you to try to remove the malware by yourself.

Computer malware is just a program that similar to other normal programs in your computer like Notepad, Paint, and etc. The only difference is the malware will damage your computer system, and the other normal programs can make your life easier.

A malware will have to be fired up at the start up, so they can take control of your system without a user to start it up.

To prevent some low level malware starting up with your system, you can use the MSConfig program which was generally inside XP Pro, and Vista. Once your open up your MSConfig in the Run Box, you can go to the “Start Up” tab and then uncheck all those suspicious items (If you are not sure which are dangeous, you can try to use google to do research).

After disable some suspicious startup items, and now it is the time to disable system restore and page files. The reason why to disable system restore and page files is because some of the malware can copy themself into the system restore files and paging files, so even if the malware were killed by the virus scanner, and they will still get a chance to get back to your system.

After disable suspicious startup items, system restore, and paging files, now it is the time to update your favorite anti-virus program. Then, you will need to restart your computer into safe mode (Press F8 key, after your system just reboot). Now, it is the time to fight with the malware under the safe mode. You can fire up you anti-virus program and scan your computer. In most of the time, your virus scanner should pick up all the malwares. If your scanner reports that all malware items had been deleted, it should be a good news. However, don’t be so happy yet, because this is just safe mode, I highly recommend you go back to normal mode and re-scan your system to make sure the malware are all clear.

This is just a basic level of the virus removal instruction.

I will discuss more high level instruction on this topic later, and I hope this basic instruction will help you..

Thank you